Made in Africa: African digital labour in the value chains of AI

Mark Graham and Mohammad Amir Anwar conducted a five-year study (2014-19) in South Africa, Ghana, Nigeria, Uganda and Kenya, involving in-depth interviews and group discussions with more than 200 stakeholders—including workers, managers of outsourcing firms, government officials, trade unions, employment agencies, private-sector associations and industry experts. This enabled us to construct a snapshot of the key ways in which African digital labour has been integrated into the production networks of digital products and services being deployed around the world.

 

Source: Made in Africa: African digital labour in the value chains of AI – Mark Graham and Mohammad Amir Anwar